Frequently Asked Questions
Everything you need to know about bringing luxury home.
What is the standard delivery timeframe for large furniture items?
For larger pieces such as sofas and dining tables, delivery typically takes 7-14 business days. Our white-glove delivery team will contact you directly to schedule a convenient time slot.
Do you offer international shipping?
Currently, Armstrong Cheshire ships to all 50 states and Canada. We are working on expanding our international logistics to include Europe and Australia in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or bespoke furniture pieces are non-refundable.
How can I track my order?
Once your order has dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
Are your wood products sustainably sourced?
Yes, we are committed to environmental responsibility. All Armstrong Cheshire wooden furniture is crafted from FSC-certified timber sourced from responsibly managed forests.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and interest-free installment plans through Affirm.